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Shipping Policy

Please note, we can only process the shipment of an order once payment has been received in full.

As per standard, we aim to arrange dispatch for all in-stock units within 3-5 working days once payment has been received.


Once the order is dispatched it will then arrive the next working day from our courier company. 

To fulfil your order in the UK we use Royal Mail Special Delivery, DHL and UPS Express shipping as your couriers.

Once your order has shipped, we will send you a shipment confirmation email which will include tracking information for your products. To validate the tracking information, the shipping carrier typically requires one business day from the time you receive this notification.

Any shipping or delivery dates provided are estimates only, and we are not to be held accountable for any delay from the courier companies or the manufacturers.

When you receive your shipment, please inspect all packages for items such as power supplies, manuals, or any applicable accessories for the product(s) ordered. Please be sure to save the box, the outer shipping carton (when applicable) and all packing material, in the unlikely event that you’ll need it for a return shipment. Any damage during shipment must be handled by the customer with the carrier directly. Carrier may request to inspect the item upon receipt of a claim.

Undelivered Packages

Occasionally packages are returned to us undelivered. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment. If you refuse delivery of the product you will be liable for the cost of resending the parcel as well as storage fees.

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